Responsible Gambling

At BlazeBet we take responsible gambling seriously. We want every player to enjoy their time with us in a safe, controlled way, so we provide clear tools and guidance to help you manage play, recognise risks and get support when you need it. This page explains the protections we offer and practical steps you can take to stay in control.

Our player protection principles

We promote safer gambling by encouraging controlled play, early intervention and open access to support. We do not target vulnerable people, and we treat requests for account limits or breaks with priority. Personal data used to assess play is handled in line with our privacy practices and only for customer care and safety purposes.

Activity-control tools

Players can use built-in controls to manage their activity. These include deposit limits, loss limits, session reminders, daily time limits and temporary account breaks. You can change some settings yourself from your account area, while others may require contact with our team.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Typical starting values are modest - for example, from £10 per day - and you can increase or reduce limits at any time. Changes intended to raise limits may be subject to a cooling-off period to protect responsible play.

Loss limits

Loss limits let you cap how much you can lose over a given period. These work alongside deposit limits and are a practical way to manage risk. If you find losses are exceeding what you planned, use the limit tools or contact support to adjust your settings.

Time limits and account breaks

Use session reminders and time limits to avoid extended play. Temporary account breaks are available if you need an immediate pause - these can be set for short periods, or longer if required. For longer-term protection, consider self-exclusion instead.

Self-exclusion

Self-exclusion closes your account for a chosen period and removes access to our services until the period ends. You can request self-exclusion through your account settings or by contacting our support team. If you choose to self-exclude, we will help ensure the process is respected across your account.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, spending more time or money than planned, neglecting other responsibilities, or lying about play. If you notice these changes in your behaviour or someone close to you, act early and seek help.

Tips for staying in control

Set realistic budgets, use deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and keep track of time and spend. Talk to a friend or use self-assessment tools if you feel your control slipping.

Professional help and support organisations

If you need extra support, organisations such as GamCare, GambleAware and GamStop provide advice and self-exclusion services in Great Britain. You can also contact our support team at [email protected] for guidance on account controls and next steps.

We encourage responsible play at Blaze Bet. If you need help, please reach out without delay.